Cancellation policy

CANCELLATIONS ARE NOT ALLOWED, IN THE EVENT OF NOT PRESENTING ON THE DATE AND TIME INDICATED, YOU WILL LOSE THE RIGHT TO ENJOY THE ACTIVITY IN LATER DATES.

For changes of dates, they must be notified 48 hours in advance. The allocation of a new reservation date will be subject to availability.

Cancellation by meteorological conditions

When the weather conditions are not optimal to perform the activity, the customer will be offered the enjoyment of another activity of equal or higher amount to the subscriber in the reserve. The amount will be reimbursed, only exceptionally when weather conditions do not allow another activity.

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